We pride ourselves in offering the best value floors to our customers and that include the floor covering products with the best and inclusive warranties available. For complete information, see your flooring consultant today. Don’t forget to ask about our Beautiful Guarantee and Life of the Floor Installation Guarantee!
Our featured carpet collections are backed by the following warranty levels: Titanium, Platinum, Gold, Silver, and Bronze:
- The Beautiful Guarantee: Love your new carpet or we’ll replace it…Free!
- Wear Warranty: You will not walk away the fiber in your new carpeting and create bald spots.
- Texture Retention Warranty: Your new carpeting will not permanently crush or mat in high traffic areas.
- Soil Warranty: Normal soiling that builds up with typical daily use will clean out of your new carpeting.
- Stain Warranty: Accidental spills will clean out of your new carpeting.
- Life of the Floor Installation Guarantee: While we’re good, we’re not perfect; occasionally we make mistakes but we’ll fix them. On carpeting this also covers stretching out wrinkles that were caused by environmental factors.
Note: Each collection of carpet features slight variations on many of these warranties, ask your Project Consultant for specific details on the warranties for the carpet(s) you are considering.
Proper Care and Maintenance: Throughout the industry, all carpet warranties are only maintained by regular professional cleaning of your carpeting. These regular cleanings must occur every 18-24 months and must be completed by a licensed professional. While some carpet warranties are upheld by dry cleaning and other methods, hot water extraction maintains all carpet warranties throughout the industry and is by far the most effective.
Additional Details on Hardwood Warranties:
HardSurface Warranty Guide. Additional hardwood warranty details can be found on the manufacturer’s website.
LVT / EVP Warranty Details:
HardSurface Warranty Guide. If considering EVP, please review the
H20 Warranty Addendum. Additional details can be found on the manufacturer’s website.
Resilient / Sheet Vinyl Warranty Details:
HardSurface Warranty Guide. Additional details can be found on the manufacturer’s website.
Engineered Stone Warranty Details:
HardSurface Warranty Guide. Additional details can be found on the manufacturer’s website.
Laminate Warranty Details:
HardSurface Warranty Guide. Additional details can be found on the manufacturer’s website.
Ceramic and Porcelain Tile Warranty Details:
HardSurface Warranty Guide. Additional details can be found on the manufacturer’s website.