We have a wonderful team here at Mercers and (obviously) family is important to us. As you know the original Mercers are my grandparents (now happily retired to sunny Florida and greatly missed up here), you’ve been introduced to a few of our flooring design consultants, but you might not know about our installers.
Our newest installer has been with our company for seven years. He’s the leader of our vinyl installation crew and, when he was in school, used to help his father install vinyl flooring products for us. He does absolutely wonderful work and always has a smile on his face. No matter if the job is a straight forward rolled good installation or if it is a highly detailed and patterned luxury vinyl tile installation, his work is beautiful and durable.
Our carpet crew leader has been with us for over a decade as well and his work is superb. Double miters, upholstery, and seaming carpets with patterns, loops, or even woven backing does not faze him. When visiting a job site after install, I like to check the seam work. And there have been countless occasions where I knew exactly where the seam was supposed to be and, for the life of me, could not find it! The crew is friendly, courteous, efficient, and masters at their trade.
The leader of our hardwood/laminate/bamboo/cork installation crew is another 2nd generation employee. He also helped his father install floors for us while he was in high school; the day he graduated he applied (and relieved) a full time position with us over 2 decades ago. And, he recently brought on his son as a full time assistant. All of our installers are perfectionists, but this crew takes that professionalism and attention to detail to a whole new level. As an example, when laying out boards before installing them, the crew plans out which board goes where so variations in graining and color are mixed precisely.
And then there is our Problem Solver, as we like to call him. The leader of our ceramic and stone installation crew, he’s been with us for over a decade now. During that time period we quickly realized the gem we found. Not only is he a master craftsman when installing ceramic, porcelain, and natural stone, but he is also a highly skilled carpenter giving him the ability to make custom trim pieces if we have an odd situation and help out with other things that our outside our normal realm of expertise. Plus, he’s a pleasure to work with.
Hopefully you’ve already heard about at least one of our crews or their outstanding work. If not, just ask around. Throughout the industry, they have some of the best reputations. Our crews plus our dedication to only using the best installation materials, tools, and methods have our installations famous for their quality and durability.
As always, if there are any questions (or ideas), please let me know!